estate agent reviews

All in a Day’s Work

Among the many perks of being independent estate agents in Stockport is the ability to move a lot faster and be more adaptable over a major high street agency.

The more personable and care attentive approach to working with homebuyers who want to be quick to capitalize on properties on the market means that people don’t have to be left waiting an entire weekend for a response. At Joules, we pride ourselves on being the agency that is accessible and motivated in securing people with the home they want, with no “I’ll get back to you on Monday” mentality.

One such example is the story of a sold property this month.

24 Hour Turnaround

How many people can claim in today’s market that they found, enquired, visited, and bought a home within 24 hours over a weekend? – The answer is not many.

However, this particular instance highlighted the level of commitment the team at Joules have towards the process to make it all happen whilst a high street agent relaxed on his Sunday. On a Saturday afternoon, our team put a property on the market with it going live as the business hours closed at 4 pm.

Later that evening at around 8 pm, the team received an out-of-hours enquiry on the property. Even with the Saturday night television or relaxing with the family was taking place, we contacted both the vendor and the applicant that same evening with email correspondence between all parties lasting until around 10.30 pm that evening.

All parties agreed to a rapid viewing for 3 pm the following day. Even though Sunday is the one day that Joules does not open its doors, the team provided all the care as if it was any other weekday to provide the vendor and applicant with this sudden viewing opportunity. All of the professionalism and extra care provided was rewarded with the taking of an offer following the successful viewing, with the vendor receiving the offer and accepting on the same Sunday.

Whilst many agencies relaxed at home in preparation for the week ahead, the team at Joules had listed a property, had an enquiry, arranged a viewing, took an offer and sold a property within 24 hours whilst the business was closed. We are exceptionally proud of the efforts of all of our team in this fast and satisfactory process, as was the applicant who sent along some flowers and a card to our office.

Truly all in a day’s work.

Satisfaction from Both Sides

Naturally, we always look to give both buyers and sellers equal amounts of dedication and responsiveness, which is always recognised through testimonials and letters of thanks to our office. We also receive Google reviews providing a personal level of approval from both sides of the sales.

Jeremy Smith recently sold his property through Joules, and went on to say; “Jane K and the team are amazing. Very professional, courteous and friendly, nothing was too much trouble and kept us up to date throughout the whole process. Jane was always happy to lend an ear to any concerns and offer advice, by the end we felt more like friends than clients.”

Mira Sadadcharam recently purchased a property sold through Joules, who went on to praise other members of the staff by saying; “The agent we were lucky enough to deal with was Michael Almond. I can say without hesitation that Michael was utterly brilliant. He was kind, courteous and patient with us. He was also extremely responsive to our many questions and queries. Thanks to him, we couldn’t have had a better experience.”

Whenever you look to buy property in Stockport or need to take the right steps in how to sell a house, the team at Joules estate agents Stockport are always at the end of the phone to make things happen overnight. Contact us today to truly have a welcome weekend in home hunting.